Overview

At Buzz Audio SHOP, we’re committed to your satisfaction. Our refund and return policy is valid for 5 days from the date of purchase. Unfortunately, if more than 5 days have passed, we are unable to offer a full refund or exchange.

To qualify for a return, your item must be unused and, in the case of digital products, not downloaded or installed. It’s crucial to provide evidence that the purchased product cannot function on your device due to technical limitations.

Refunds

Your satisfaction is our top priority. If you encounter any technical or sales-related issues, please reach out to us through our contact form or by submitting a support ticket. Should you find the product unsuitable despite troubleshooting with our support team, we are happy to help make things right.

Once your refund is approved, it will be processed, and the amount will be credited to your original payment method. Processing times may vary depending on your financial institution.

Late or Missing Refunds

If you haven’t received your refund yet, we recommend taking the following steps:

1. Double-check your bank account for any credited amounts.
2. Contact your credit card provider, as there may be a delay in posting the refund.
3. Reach out to your bank to confirm if the refund is being processed.

If you’ve followed these steps and still haven’t received your refund, please contact us at [email protected].

For any additional questions regarding refunds or returns, don’t hesitate to get in touch—we’re here to help.